have learnt to relax within a pressured working environment and enjoy my role, creating a strong life/work balance and put a healthy perspective on career progress, successes and positive outcomes.

James has, over the years, become not only a mentor that I can depend on to help me at anytime but also a personal friend.

He has not only injected renewed enthusiasm, but helped instigate a seed of change in attitudes and practices for the better. All our staff have more potential than they realise. It just needs to be helped with a little 'James Sale' magic!

James has made me feel very positive.